Wi-Fi answers
LG ThinQ appliance — weak wi-fi in one room
Why does my LG ThinQ appliance weak Wi-Fi in one room?
The short answer
Setup gets to the last step and fails, again and again. On the WiFiXpert Compatibility Index the LG ThinQ appliance scores 52/100, and its weakest check is "Works on 5 GHz" — which is exactly where this problem comes from. Not offered.
We publish what breaks with each router and mesh system, and the setting that fixes it.
| Check | Verdict | Points |
|---|---|---|
| Works on 2.4 GHz | Excellent | 14/14 |
| Works on 5 GHz | Not supported | 3/14 |
| Modern Wi-Fi security | Older models struggle | 8/12 |
| Happy on mesh Wi-Fi | Fair | 10/16 |
| Works on a guest network | Poor | 3/8 |
| Survives a plug-in extender | Issues possible | 4/8 |
| Doesn't depend on chatty discovery | Some dependency | 7/16 |
| Easy to fix when it goes wrong | Fiddly | 3/12 |
The short answer
- Setup gets to the last step and fails, again and again.
What our compatibility data shows
- Works on 2.4 GHz: Excellent
- Works on 5 GHz: Not supported
- Modern Wi-Fi security: Older models struggle
- Happy on mesh Wi-Fi: Fair
- Works on a guest network: Poor
- Survives a plug-in extender: Issues possible
- Doesn't depend on chatty discovery: Some dependency
- Easy to fix when it goes wrong: Fiddly
Free fixes, in order
- Use one Wi-Fi name for both bands and try setup again.
- Keep your phone within a metre of the appliance during setup.
- Turn off 'client isolation' while pairing.
Before you spend anything
- Only if the kitchen has genuinely weak signal for phones too.
People also ask
- Does the LG ThinQ appliance work on mesh Wi-Fi?
- Can I put the LG ThinQ appliance on a guest network?
- Does the LG ThinQ appliance need 2.4 GHz?
- Which router works best with the LG ThinQ appliance?
If you do end up spending money
Only after the free fixes. Nobody pays to appear here, and no shop link changes anything we say.
- Router or mesh known to suit this device
- A single wired connection to the device