How do I connect a 2.4 GHz-only smart device?
Keep the phone on the home Wi‑Fi, enable location/Bluetooth permissions, put the device in pairing mode and temporarily use the platform’s 2.4 GHz onboarding method.
Exact model; pairing mode; phone permissions; WPA mode; SSID characters.
Device maker if it cannot join a simple WPA2 2.4 GHz test network.
Show the technical detail
On a managed Wi-Fi plan
eero: temporarily pause 5/6 GHz for 10 minutes. Plume: use its published HomePass flow. Calix: use approved IoT/band workflow—do not invent a menu.
On another provider's router
BT may split SSIDs; other routers differ.
What to be careful of
Re-enable normal bands/security after pairing. Do not permanently weaken security without approval.
Where this comes from: Official · see the original source ↗ · Draft—technical review · checked 17 August 2026