Wi-Fi answers

Samsung smart washing machine & fridge — weak wi-fi in one room

Why does my Samsung smart washing machine & fridge weak Wi-Fi in one room?

The short answer

Cycle-finished alerts stop arriving, or the appliance never gets past the Wi-Fi step. On the WiFiXpert Compatibility Index the Samsung smart washing machine & fridge scores 54/100, and its weakest check is "Works on 5 GHz" — which is exactly where this problem comes from. Not offered on most appliances.

Check the Samsung smart washing machine & fridge against your router

We publish what breaks with each router and mesh system, and the setting that fixes it.

Samsung smart washing machine & fridge — WiFiXpert Compatibility Index, 54/100
CheckVerdictPoints
Works on 2.4 GHzExcellent14/14
Works on 5 GHzNot supported3/14
Modern Wi-Fi securityOlder models struggle8/12
Happy on mesh Wi-FiFair10/16
Works on a guest networkPoor3/8
Survives a plug-in extenderIssues possible4/8
Doesn't depend on chatty discoverySome dependency8/16
Easy to fix when it goes wrongFiddly4/12

The short answer

  • Cycle-finished alerts stop arriving, or the appliance never gets past the Wi-Fi step.

What our compatibility data shows

  • Works on 2.4 GHz: Excellent
  • Works on 5 GHz: Not supported
  • Modern Wi-Fi security: Older models struggle
  • Happy on mesh Wi-Fi: Fair
  • Works on a guest network: Poor
  • Survives a plug-in extender: Issues possible
  • Doesn't depend on chatty discovery: Some dependency
  • Easy to fix when it goes wrong: Fiddly

Free fixes, in order

  • Set one Wi-Fi name for both bands before starting setup.
  • Stand next to the appliance and check your phone's signal there.
  • Move the router out of a kitchen cupboard if that's where it lives.

Before you spend anything

  • A mesh box in or next to the kitchen, only after the signal check.

People also ask

  • Does the Samsung smart washing machine & fridge work on mesh Wi-Fi?
  • Can I put the Samsung smart washing machine & fridge on a guest network?
  • Does the Samsung smart washing machine & fridge need 2.4 GHz?
  • Which router works best with the Samsung smart washing machine & fridge?

If you do end up spending money

Only after the free fixes. Nobody pays to appear here, and no shop link changes anything we say.

  • Router or mesh known to suit this device
  • A single wired connection to the device

Where this comes from

Related pages

Written by The WiFiXpert engineering teamUK Wi-Fi engineers, giq.ai Ltd.

Edited by WiFiXpert editorial desk.

Last reviewed 9 September 2026. Reviewed every 6 months, or sooner when a manufacturer or provider changes something.

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