Reviewed September 2026
Samsung smart TV + Sky Broadband Hub
Works, with a couple of settings to get right
Independent WiFiXpert score. No sponsorship, no shopping link, no manufacturer input.
A Samsung smart TV does work on a Sky Broadband Hub, but a couple of the router's default settings cause most of the complaints we see. Fix those first and it settles down.
Known issues with this pair
- • Samsung smart TV can struggle with today's stricter Wi-Fi security settings.
What it looks like when it goes wrong
- The gadget says the password is wrong even though it is right.
Do these, in this order
- 1
Ask your provider's support to set the hub to the mixed security mode — you usually can't change it yourself.
- 2
Try the TV on 5 GHz first; if it won't hold the connection, use 2.4 GHz.
- 3
Move a mesh box into the same room rather than behind the TV.
Settings we'd recommend on the Sky Broadband Hub
- • Turn Sky Broadband Shield off temporarily if a gadget can't finish set-up.
- • Restart the hub, then the gadget — in that order, a couple of minutes apart.
Good to know about this router: Very few settings are exposed, so there is little to change when something misbehaves. Sky Broadband Shield can block set-up pages and some device services.
If none of that works
- Leave the provider's hub doing the broadband and add your own Wi-Fi on top of it — that gives you the settings this hub hides.
- If the gadget only ever sits in one spot, a wired connection is always the most reliable answer.
What owners tell us
No confirmed reports for this pair yet. Yours would be the first.
Reports are counted together and checked by a reviewer before they change anything we publish. One report on its own never becomes an official WiFiXpert conclusion.
Sign in free to add your own reportWhere this comes from
- Samsung UK — TV won't connect to Wi-Fi
- WiFiXpert cases and moderated owner reports for this pair, reviewed September 2026.