Reviewed September 2026
Samsung smart TV + EE Smart Hub Plus
Works, with a couple of settings to get right
Independent WiFiXpert score. No sponsorship, no shopping link, no manufacturer input.
A Samsung smart TV does work on a EE Smart Hub Plus, but a couple of the router's default settings cause most of the complaints we see. Fix those first and it settles down.
Known issues with this pair
- • Samsung smart TV can struggle with today's stricter Wi-Fi security settings.
What it looks like when it goes wrong
- The gadget says the password is wrong even though it is right.
Do these, in this order
- 1
Ask your provider's support to set the hub to the mixed security mode — you usually can't change it yourself.
- 2
Try the TV on 5 GHz first; if it won't hold the connection, use 2.4 GHz.
- 3
Move a mesh box into the same room rather than behind the TV.
Settings we'd recommend on the EE Smart Hub Plus
- • If a gadget refuses to join, ask EE support to set the hub's security to the mixed WPA2/WPA3 mode.
- • Keep any EE extender at least a room away from the hub, not next to it.
Good to know about this router: Newer EE hubs push modern security by default, which trips up some older smart-home kit. Works with EE's own Wi-Fi extenders, which create additional hand-off points.
If none of that works
- Leave the provider's hub doing the broadband and add your own Wi-Fi on top of it — that gives you the settings this hub hides.
- If the gadget only ever sits in one spot, a wired connection is always the most reliable answer.
What owners tell us
No confirmed reports for this pair yet. Yours would be the first.
Reports are counted together and checked by a reviewer before they change anything we publish. One report on its own never becomes an official WiFiXpert conclusion.
Sign in free to add your own reportWhere this comes from
- Samsung UK — TV won't connect to Wi-Fi
- WiFiXpert cases and moderated owner reports for this pair, reviewed September 2026.