Reviewed September 2026
LG smart TV + BT Smart Hub 2
Works, with a couple of settings to get right
Independent WiFiXpert score. No sponsorship, no shopping link, no manufacturer input.
A LG smart TV does work on a BT Smart Hub 2, but a couple of the router's default settings cause most of the complaints we see. Fix those first and it settles down.
Known issues with this pair
- • LG smart TV can struggle with today's stricter Wi-Fi security settings.
What it looks like when it goes wrong
- The gadget says the password is wrong even though it is right.
Do these, in this order
- 1
Ask your provider's support to set the hub to the mixed security mode — you usually can't change it yourself.
- 2
Run a network cable to the TV if the router is in the same room — it beats any Wi-Fi fix.
- 3
Turn off the TV's 'quick start' power saving, which can drop the Wi-Fi overnight.
Settings we'd recommend on the BT Smart Hub 2
- • Turn 'Smart Setup' off in the BT app or hub manager while adding a new gadget.
- • If a slow-band-only gadget won't join, move it near the hub for set-up, then put it back.
Good to know about this router: One Wi-Fi name for both bands, which suits most smart-home kit — but the hub decides which band a device gets. Smart Setup and the parental-control filters occasionally block a device's set-up screen.
If none of that works
- Leave the provider's hub doing the broadband and add your own Wi-Fi on top of it — that gives you the settings this hub hides.
- If the gadget only ever sits in one spot, a wired connection is always the most reliable answer.
What owners tell us
No confirmed reports for this pair yet. Yours would be the first.
Reports are counted together and checked by a reviewer before they change anything we publish. One report on its own never becomes an official WiFiXpert conclusion.
Sign in free to add your own reportWhere this comes from
- LG — UK support
- WiFiXpert cases and moderated owner reports for this pair, reviewed September 2026.