Smart home & IoT

Smart hubs and your Wi-Fi

The little boxes everything else depends on.

What this kit needs from a network

Small hub that bridges Zigbee, Thread or Matter kit onto your Wi-Fi or Ethernet.

Bands
Usually 2.4 GHz, or Ethernet if you can reach it with a cable.
How it's found on the network
Needs to be findable by your phone during setup, and by other hubs afterwards if you use Matter.
Background discovery traffic
Significant for Matter and for app discovery.
Guest networks
Breaks setup and day-to-day control.
Separate IoT network (VLAN)
Keep the hub and the phones that control it on the same network unless you are confident with cross-network discovery.

Setting it up

  • Wire it to the router with a cable if you possibly can — hubs are the one thing worth cabling.
  • Keep it away from the router itself: Zigbee and Wi-Fi fight at close range.
  • Stand next to your router while you set it up, then move the gadget to where it lives.
  • Put your phone on the 2.4 GHz network name for the setup, or use one name for both bands so the phone can follow.
  • If your router splits bands into two names, turn the 5 GHz one off for five minutes rather than fighting it.
  • Turn mobile data off on your phone during setup — some apps quietly use it and never find the gadget.

Mesh considerations

  • Plug it into a mesh box's spare port rather than sitting it on Wi-Fi.

Router requirements

  • A free Ethernet port ideally
  • Local discovery allowed
  • A stable address so it doesn't move around

The kit we've checked

  • Aqara hub and sensors 56/100

    Sensors are low-power radio, but the hub itself is 2.4 GHz only and fussy about how it joins.

    Most common complaint: Sensors show as "no response" after a router change, and re-pairing takes an evening.

  • SmartThings hub 84/100

    Best plugged into the router with a cable, after which it is one of the steadiest hubs in a home.

    Most common complaint: Hub goes offline after a router change, or new gadgets won't be found during setup.

Problem guides on this shelf

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