Multi-room audio and your Wi-Fi
Speakers that have to find each other, not just the internet.
What this kit needs from a network
Dual-band Wi-Fi client that must stay on the same subnet as your phone and every other Sonos device.
- Bands
- Both bands, though older units in the same system can hold the whole system back.
- How it's found on the network
- Heavy. Grouping, control and playback all depend on speakers finding each other continuously.
- Background discovery traffic
- Critical. This is the single biggest cause of speakers disappearing.
- Guest networks
- Unsupported. Speakers on a guest network cannot be grouped or controlled.
- Separate IoT network (VLAN)
- Splitting speakers from phones needs discovery traffic forwarded between the two networks. Most home routers cannot do it.
Setting it up
- • Everything must be on one network name — main network, not guest.
- • Add speakers one at a time and check each appears before moving on.
- • Stand next to your router while you set it up, then move the gadget to where it lives.
- • Put your phone on the 2.4 GHz network name for the setup, or use one name for both bands so the phone can follow.
- • If your router splits bands into two names, turn the 5 GHz one off for five minutes rather than fighting it.
- • Turn mobile data off on your phone during setup — some apps quietly use it and never find the gadget.
Mesh considerations
- • Wired backhaul between mesh boxes helps enormously.
- • A speaker that is fixed in place can cling to a distant mesh box — power-cycle it once the mesh is settled.
Router requirements
- • One Wi-Fi name for the whole house
- • No client isolation
- • Multicast/IGMP snooping left in its default sensible state
The kit we've checked
- Sonos Arc 82/100
Excellent sound, but it leans heavily on the background chatter that keeps speakers grouped together.
Most common complaint: Speakers disappear from the app, especially after a new router or mesh system arrives.
- Sonos Era 100 83/100
Newer Sonos radio, so it copes better with modern routers — but it still has to find the rest of the system.
Most common complaint: One speaker vanishes from the app in the evening, then comes back on its own.
- Sonos Beam (Gen 2) 81/100
Sits under the TV, so it can usually be wired — and wiring it steadies the whole Sonos system.
Most common complaint: Surrounds or a sub drop out mid-film, or the room disappears while grouped.
- Sonos Move 2 80/100
The portable one, so it crosses in and out of Wi-Fi range all day — which looks like a fault but isn't.
Most common complaint: Drops out of a group when carried to the garden, then won't rejoin indoors.
Problem guides on this shelf
- Why does my Sonos Arc disappear from the app?
- Why won't my Sonos Arc work on the guest network?
- Why does my Sonos Beam (Gen 2) disappear from the app?
- Why won't my Sonos Beam (Gen 2) work on the guest network?
- Why does my Sonos Era 100 disappear from the app?
- Why won't my Sonos Era 100 work on the guest network?
- Why does my Sonos Move 2 disappear from the app?
- Why won't my Sonos Move 2 work on the guest network?
- Will multi-room audio work properly in a flat or apartment?
- Will multi-room audio work properly in a three-storey house?
- Will multi-room audio work properly in a victorian terrace or semi?
- Does the BT router cause problems with a Sonos Arc?
- Does the Sky router cause problems with a Sonos Arc?
- Does the Virgin Media router cause problems with a Sonos Arc?
- Is my extender breaking my Sonos Arc?
- Why does my Sonos Arc keep needing setting up again?
- Does the Sky router cause problems with a Sonos Beam (Gen 2)?
- Is my extender breaking my Sonos Beam (Gen 2)?
- Why does my Sonos Beam (Gen 2) keep needing setting up again?
- Does the BT router cause problems with a Sonos Era 100?
- Does the Virgin Media router cause problems with a Sonos Era 100?
- Is my extender breaking my Sonos Era 100?
- Why does my Sonos Era 100 keep needing setting up again?
- Is my extender breaking my Sonos Move 2?
- Why does my Sonos Move 2 keep needing setting up again?
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