Smart home & IoT

Multi-room audio and your Wi-Fi

Speakers that have to find each other, not just the internet.

What this kit needs from a network

Dual-band Wi-Fi client that must stay on the same subnet as your phone and every other Sonos device.

Bands
Both bands, though older units in the same system can hold the whole system back.
How it's found on the network
Heavy. Grouping, control and playback all depend on speakers finding each other continuously.
Background discovery traffic
Critical. This is the single biggest cause of speakers disappearing.
Guest networks
Unsupported. Speakers on a guest network cannot be grouped or controlled.
Separate IoT network (VLAN)
Splitting speakers from phones needs discovery traffic forwarded between the two networks. Most home routers cannot do it.

Setting it up

  • Everything must be on one network name — main network, not guest.
  • Add speakers one at a time and check each appears before moving on.
  • Stand next to your router while you set it up, then move the gadget to where it lives.
  • Put your phone on the 2.4 GHz network name for the setup, or use one name for both bands so the phone can follow.
  • If your router splits bands into two names, turn the 5 GHz one off for five minutes rather than fighting it.
  • Turn mobile data off on your phone during setup — some apps quietly use it and never find the gadget.

Mesh considerations

  • Wired backhaul between mesh boxes helps enormously.
  • A speaker that is fixed in place can cling to a distant mesh box — power-cycle it once the mesh is settled.

Router requirements

  • One Wi-Fi name for the whole house
  • No client isolation
  • Multicast/IGMP snooping left in its default sensible state

The kit we've checked

  • Sonos Arc 82/100

    Excellent sound, but it leans heavily on the background chatter that keeps speakers grouped together.

    Most common complaint: Speakers disappear from the app, especially after a new router or mesh system arrives.

  • Sonos Era 100 83/100

    Newer Sonos radio, so it copes better with modern routers — but it still has to find the rest of the system.

    Most common complaint: One speaker vanishes from the app in the evening, then comes back on its own.

  • Sonos Beam (Gen 2) 81/100

    Sits under the TV, so it can usually be wired — and wiring it steadies the whole Sonos system.

    Most common complaint: Surrounds or a sub drop out mid-film, or the room disappears while grouped.

  • Sonos Move 2 80/100

    The portable one, so it crosses in and out of Wi-Fi range all day — which looks like a fault but isn't.

    Most common complaint: Drops out of a group when carried to the garden, then won't rejoin indoors.

Problem guides on this shelf

Still not right?

Tell us what's happening in your own words — speak it, type it or send a photo.