Samsung and your Wi-Fi
3 Samsung products in the Compatibility Index, averaging 69/100 for how well they cope with ordinary home Wi-Fi. Checked September 2026.
- Samsung smart TV68/100
Usually fine, but the Wi-Fi aerial sits behind a large metal panel, which weakens the signal.
Most common complaint: Apps buffer in the evening, or the TV can't be found for casting from a phone.
- SmartThings hub84/100
Best plugged into the router with a cable, after which it is one of the steadiest hubs in a home.
Most common complaint: Hub goes offline after a router change, or new gadgets won't be found during setup.
Behind a metal door in a kitchen full of metal — one of the hardest places in the house to hold a signal.
Most common complaint: Cycle-finished alerts stop arriving, or the appliance never gets past the Wi-Fi step.
Samsung problem guides
- Why won't my Samsung smart washing machine & fridge work on the guest network?
- Why does my Samsung smart washing machine & fridge keep needing setting up again?
- Why won't my Samsung smart washing machine & fridge join my 5 GHz Wi-Fi?
- Why won't my SmartThings hub work on the guest network?
- Will appliances work properly in a new build?
- Will appliances work properly in a victorian terrace or semi?
- Will televisions work properly in a flat or apartment?
- Will televisions work properly in a new build?
- Why did my Samsung smart washing machine & fridge stop working after I installed mesh Wi-Fi?
- Why does my Samsung smart washing machine & fridge disappear from the app?
- Is my extender breaking my Samsung smart washing machine & fridge?
- Why does my Samsung smart TV disappear from the app?
- Why won't my Samsung smart TV work on the guest network?
- Why does my Samsung smart TV keep needing setting up again?
- Why does my SmartThings hub disappear from the app?
- Why does my SmartThings hub keep needing setting up again?