End of support · published 6 May 2024 · last verified 17 August 2026

Security updates ending

Reports described provider notices that some older hubs would no longer receive security updates.

Scope caveat: Confirm current provider notice eligibility and your exact model before assuming a free replacement.

Affected products
Sky Hub 3 or earlier and selected NOW hubs
Hardware revisions
Hub 3 and earlier
Firmware range
Final shipped firmware
Threat
Security updates ending
CVE references
Not applicable
Impact
Reports described provider notices that some older hubs would no longer receive security updates.
Conditions required
Applies to specific legacy hub models under the provider's notice.
Vendor response
Provider replacement terms differed by account and model.
Consumer action
Confirm the exact model and notice, change the admin password, and replace unsupported equipment.
Status
End of life
Source type
Mainstream press