Why is my own phone shown as a new device every time?

Private/randomised MAC addressing can make the same phone appear with different identifiers, especially per SSID or after privacy-setting changes.

What to check

Phone private-address setting; MAC history.

When to get help from a person

Device support if access controls cannot cope.

Show the technical detail
On a managed Wi-Fi plan

Match manufacturer/hostname/timing, then label cautiously.

On another provider's router

Same across ISP apps.

What to be careful of

Do not disable privacy features unless there is a documented management need.

Where this comes from: Official · see the original source ↗ · Draft—technical review · checked 17 August 2026

Related questions