My company says my IP address changed—why?
Residential public IPs may be dynamic; VPNs show the VPN exit IP. A static IP or DDNS is needed only for specific authorised business uses.
WAN IP; VPN; CGNAT; business requirement.
Network/business support.
Show the technical detail
On a managed Wi-Fi plan
Offer static-IP option only after validating use case and platform support.
On another provider's router
Ask current ISP about static/public IP policy.
What to be careful of
Do not publish the customer’s IP in chat.
Where this comes from: Official · see the original source ↗ · Draft—technical review · checked 17 August 2026