Why does Teams work on Ethernet but not Wi‑Fi?
That isolates the issue to the wireless client/path: signal, interference, driver, roaming or band—not the internet service itself.
Client driver; RSSI; band/node; retries; power saving.
Device/driver support or Wi‑Fi survey.
Show the technical detail
On a managed Wi-Fi plan
Inspect client telemetry and optimise node/adapter.
On another provider's router
Same across providers.
What to be careful of
Do not raise an access-network fault without evidence.
Where this comes from: Official · see the original source ↗ · Draft—technical review · checked 17 August 2026