Appliances & robots · Checked September 2026
WiFiXpert Compatibility Score — Roborock robot vacuum
Roams the whole house on a 2.4 GHz-only radio, so it drops out in exactly the rooms it's meant to clean.
Fussy — expect some setup pain
Eight checks, same for every device. The eight numbers below add up to 58.
The eight checks
| What we check | Rating | Points |
|---|---|---|
Works on 2.4 GHz Long-range band only — right choice for a moving robot. | Excellent | 14/14 |
Works on 5 GHz Setup fails if your phone is on a 5 GHz-only network name. | Not supported | 3/14 |
Modern Wi-Fi security Works with current router security. | Good | 9/12 |
Happy on mesh Wi-Fi Moves around but is slow to swap mesh boxes, so it drops mid-clean. | Fair | 11/16 |
Works on a guest network Pairing needs phone and robot on the same network. | Poor | 3/8 |
Survives a plug-in extender The robot and your phone can end up on different halves. | Issues possible | 4/8 |
Doesn't depend on chatty discovery Setup uses the robot's own temporary network and local messages. | Some dependency | 9/16 |
Easy to fix when it goes wrong Re-pairing means carrying the robot to the router. | Medium | 5/12 |
| WiFiXpert Compatibility Score | 58/100 | |
What usually goes wrong
"Device offline" partway through a clean, or setup fails at the Wi-Fi step.
Free things to try, in this order
- 1
Switch your phone to the 2.4 GHz network name during setup, or use one name for both bands.
- 2
Set the robot up next to the router, then carry it back to its dock.
- 3
Turn off 'client isolation' while pairing.
Before you buy anything
Only if whole rooms have no signal at floor level — mesh, not a new robot.
Answers about this gadget
What it needs from your network
2.4 GHz client that moves through the whole house while it works.
- Bands it uses
- 2.4 GHz only on most models. It will not see a Wi-Fi name that is 5 GHz only, and setup fails silently if your phone is on the 5 GHz half of a split network.
- How it's found
- Cloud for maps and control, local discovery during setup.
- Background discovery traffic
- Moderate during setup.
- On a guest network
- Setup fails.
- On a separate gadget network
- Fine on an IoT network.
Getting it set up
- • Set up with the dock near the router if you can, then move it.
- • Keep your phone on 2.4 GHz during setup.
- • Stand next to your router while you set it up, then move the gadget to where it lives.
- • Put your phone on the 2.4 GHz network name for the setup, or use one name for both bands so the phone can follow.
- • If your router splits bands into two names, turn the 5 GHz one off for five minutes rather than fighting it.
- • Turn mobile data off on your phone during setup — some apps quietly use it and never find the gadget.
With mesh Wi-Fi
- • Roaming between mesh boxes mid-clean can pause the map. Newer models cope; older ones don't.
Network notes checked September 2026.
Problem guides for this gadget
- Why won't my Roborock robot vacuum work on the guest network?
- Why won't my Roborock robot vacuum join my 5 GHz Wi-Fi?
- Will robot vacuums work properly in a three-storey house?
- Will robot vacuums work properly in a victorian terrace or semi?
- Why did my Roborock robot vacuum stop working after I installed mesh Wi-Fi?
- Why does my Roborock robot vacuum disappear from the app?
- All robot vacuums guides
Where these ratings come from
- Roborock — support
- WiFiXpert cases and community reports for this device, checked September 2026.
What we haven't confirmed yet
- We haven't yet published provider-specific notes for this device.
Nobody pays to appear in this index, and no shopping link changes a score. If a manufacturer changes something that affects a rating, tell us and we'll recheck it.