Virgin Media Hub 4
This page is only for this exact model and version. If your router looks slightly different, check the sticker again — instructions can differ between versions.
- Made by
- Virgin Media branded
- Provided by
- Virgin Media
- Model
- Hub 4 (Hub 4)
- Guest network for visitors
- Yes
- Security updates
- Provider maintained while in service
- Known issues
- Modem mode disables Wi-Fi
- If you need a new one
- Ask Virgin Media about a Hub 5 upgrade
Show the technical detail
- Wi-Fi standard
- Wi-Fi 5 (802.11ac)
- Supported bands
- 2.4 GHz + 5 GHz
- Encryption
- WPA2
- Band splitting
- Available via the local admin page
- Bridge / modem mode
- Modem mode supported
- Mesh ecosystem
- Virgin WiFi Pods
- App
- Virgin Media Connect
- Firmware method
- Automatic, provider pushed
Watch it being set up
Official videos from Virgin Media's own YouTube channel.
Checked 17 August 2026. We review this again whenever the software or security status changes.