Should my eero be in bridge mode?

Only when another required router is doing routing. Bridge mode keeps eero Wi‑Fi but disables several advanced network/security features.

What to check

Upstream router; PPPoE/VLAN; required features.

When to get help from a person

GIQ network/platform team.

Show the technical detail
On a managed Wi-Fi plan

GIQ must choose the supported topology and document lost features.

On another provider's router

Other ISP routers may need modem/bridge mode instead.

What to be careful of

Do not switch remotely without confirming management path and rollback.

Where this comes from: Official · see the original source ↗ · Draft—technical review · checked 17 August 2026

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