Why can phones print but Windows cannot?
That points to the Windows driver, print queue, firewall or discovery profile rather than broadband. Verify the PC and printer are on the same LAN and test the printer IP.
Windows network profile; driver; spooler; firewall; IP.
Windows/printer support.
Show the technical detail
On a managed Wi-Fi plan
Confirm LAN reachability only; hand off OS-layer repair.
On another provider's router
Same across ISPs.
What to be careful of
Stay within ISP scope.
Where this comes from: Official · see the original source ↗ · Draft—technical review · checked 17 August 2026