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Somebody has almost certainly had your problem already. Search what we've solved before, then ask the room. Our engineers mark the answers that actually work.
Describe it in your own words, like "Sonos speakers keep disappearing since I installed mesh".
Your broadband provider
BT Wi-FiSmart Hub, Complete Wi-Fi discs, dropouts and BT engineer visits.0 questionsEE Wi-FiEE Smart Hub, Wi-Fi Enhancers and the EE app.0 questionsSky Wi-FiSky Hub, Sky Broadband Buddy, boosters and Sky Glass.0 questionsVirgin Media Wi-FiHub 3, Hub 4, Hub 5, pods and modem mode.0 questionsVodafone Wi-FiVodafone Pro, Wi-Fi Hub, boosters and the Vodafone app.0 questionsTalkTalk Wi-FiWi-Fi Hub, Amazon eero packs and TalkTalk support.0 questions
Your gadgets and smart home
SonosSpeakers vanishing, rooms greying out, SonosNet and mesh clashes.0 questionsRingDoorbells going offline, weak signal at the front door, live view lag.0 questionsNestNest thermostats, cameras and Google Home connection problems.0 questionsAlexaEcho devices losing connection, groups failing, drop-in problems.0 questionsHomeKitApple Home, hubs, Thread and 'no response' accessories.0 questionsAqaraAqara hubs, sensors, Zigbee and 2.4GHz-only setup problems.0 questionsSmart TVsBuffering, apps failing, 4K streaming and TV Wi-Fi chips.0 questionsGamingConsoles, lag, ping spikes, NAT type and download speeds.0 questionsCamerasSecurity cameras dropping, uploads failing, weak outdoor signal.0 questions
Answers marked ✓ WiFiXpert Verified Solution have been checked by one of our engineers. Everything else is neighbours helping neighbours.