Wi-Fi, explained without the jargon
Short, honest articles about the things people actually ring us about — slow evenings, dead corners, old routers and confusing broadband deals.
What 'managed Wi-Fi' actually means
The phrase gets used loosely. It should mean your provider can see and fix the Wi-Fi inside your home — not just the line to your door.
Read it — about 5 minutesWhy is my Wi-Fi slow in the evening?
Evening slowdowns usually have three causes, and only one of them is your broadband company's fault. Here's how to tell which one you have.
Updated 11 August 2026 · 5 min readSafetyIs my router too old? Four signs it's time to change
Old routers don't stop working — they quietly stop being safe and stop keeping up. Here are the four signs worth checking today.
Updated 5 August 2026 · 5 min readBuying adviceWi-Fi extender or mesh: which one do you actually need?
Extenders are cheap and often disappointing. Mesh costs more and usually works. The difference comes down to how each one talks back to your router.
Updated 29 July 2026 · 6 min readBuying adviceWhat broadband speed do I really need?
Gigabit packages are sold hard, but most households never touch the limit. Here is an honest look at what each speed actually covers.
Updated 2 July 2026 · 6 min readCoverageWhere to put your router (and five places not to)
The free fix nobody mentions. Moving your router by two metres often does more than any gadget you can buy.
Updated 19 June 2026 · 4 min readWould you rather just tell us what's wrong?
You can speak it, type it, or send a photo or video. We'll work out what's happening and tell you what to do next.
Tell us what's wrong