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Wi-Fi, explained without the jargon

Short, honest articles about the things people actually ring us about — slow evenings, dead corners, old routers and confusing broadband deals.

Latest · How it works

What 'managed Wi-Fi' actually means

The phrase gets used loosely. It should mean your provider can see and fix the Wi-Fi inside your home — not just the line to your door.

Read it — about 5 minutes

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